Only an Administrator can Deactivate a User. A User is someone who has been invited to access Voltelligent. Some reasons to Deactivate a User could be: An employee is no longer employed by your company. A customer contact no longer works for that customer. A customer has changed service providers or the customer has closed their business. To Deactivate a […]
Only an Administrator can Reactivate a User. A User is someone who has been invited to access Voltelligent. Some reasons to Reactivate a User could be: An employee has returned to work at your company. A customer that had changed service providers has returned to your business. To Reactivate a User: From the Dashboard click the Admin tile at the
Only an Administrator may Archive or Restore an Archived battery. The main reason to Archive a battery would be if the customer wishes to remove the battery from service but keep it as a spare. Archiving a battery will keep the battery in the customer Library but will make it inactive including removing it from scheduled inspections and watering. As
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Only an Administrator may Clear a battery’s History. The main reason to clear a battery’s history is when a battery that is dedicated to a truck is being replaced. Clearing the battery history will delete all inspection and watering records but will keep previously entered truck and charger information so that the technician does not have to collect and enter
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Only an Administrator may Delete a battery. The main reason to delete a battery is that it has reached the end of its service life. When a battery that is dedicated to a truck and/or charger is deleted the truck and charger information will also be deleted. If you want to keep the truck and charger info use Clear History
